Terms and conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. By continuing to use our website on or after April 4, 2019, you will be agreeing to the terms and conditions
Who we are
This website is operated by Bettyquette Pty Ltd. ABN 631 437 253
PO Box 974, Cleveland 4163, Brisbane, Australia
PRIVACY
Secure online ordering
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Your PayPal details or credit card numbers are protected while in transit using the industry standard Secure Sockets Layer (SSL) encryption*. Moreover, your credit card information is encrypted when it is stored on our network, protecting it from theft or internal compromise.
*SSL encryption ensures that your information is protected and cannot be read by others as it travels over the Internet. The secure mode begins when you begin the checkout process. Your web browser will indicate when you’re on a secure page. You also can verify that your information is encrypted by looking at the URL line of your browser. When visiting a secure server, the first characters of the site address will change from
Furthermore, we will never hold your credit card details on our system; these details are held and processed by PayPal so you can be assured that your card details are never held by us.
Information we collect when placing an order
We ask you for the following information so we can process
- your name
- email address
- shipping address
- billing address and
- payment information.
If necessary, we might use this information to contact you during the processing of your order. We also use your information to
Information we collect when subscribing to our VIP list (newsletter)
Our Bettyquette Beauty Club (newsletter) is an optional service to our customers and the visitors to our site. Our newsletter keeps you up to date with any upcoming events, product promotions
Information we require to process refunds or returns:
1. Customer order number and/or name the order was placed under.
2. Evidence of claims being made in regards to faulty or damaged products: Photographs of the faulty/damaged goods to be emailed to customercare@bettyquette.com.au
Bettyquette Pty Ltd may also request faulty/damaged goods be returned to the following address for inspection:
Bettyquette Pty Ltd, PO Box 974, Cleveland QLD 4164
Information we collect when leaving a comment or review
When visitors leave comments or reviews on the site we collect the data shown in the comments/review form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information such as your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfil orders, process refunds and support you.
Cookies
If you leave a comment on our site you may opt-in to
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including
Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website
Who we share your data with
(a) Personally Identifiable Information: Bettyquette Pty Ltd will not rent or sell your personally identifiable information to others. We may store personal information in locations outside the direct control of Bettyquette Pty Ltd (for instance, on servers or databases co-located with hosting providers). Any personally identifiable information you elect to make publicly available on our site, such as posting comments on our blog page, will be available to others. If you remove information that you have made public on our site, copies may remain viewable in cached and archived pages of our site, or if other users have copied or saved that information. To remove a comment or review from our site, please contact us at customercare@bettyquette.com.au
(b) Non-Personally Identifiable Information: We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain Bettyquette services. Non-personally identifiable information may be stored indefinitely.
(c) Instances Where We Are Required To Share Your Information: We may share information with governmental agencies or other companies assisting us in
(d) What Happens In The Event Of A Change Of Control: We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email
(f) Testimonials: We display personal reviews of satisfied customers on our site in addition to other endorsements. By completing our product review, you consent to us posting your review along with your name, on our website. If you wish to update or delete your review, you can contact us at customercare@bettyquette.com.au
Trademarks
Bettyquette®, Get Up And Glow® and Sleep On It® are registered trademarks of Bettyquette Pty Ltd
How to contact us
You’re welcome to contact us at any time if you are concerned about the use of your personal information.
Please email us: customercare@bettyquette.com.au or phone 0407 439 204
Correspondence may be sent to:
Bettyquette Pty Ltd
Level 1, Suite 418
241 Adelaide Street
Brisbane QLD 4000
or
PO Box 974
Cleveland QLD 4163

